Frequently Asked Questions
Find answers to common questions about our products and services.
Deodorants and antiperspirants serve different purposes:
- Deodorants help control body odour by neutralising bacteria that cause bad smells. They do not stop sweating but keep you feeling fresh.
- Antiperspirants contain aluminium-based compounds that block sweat glands, reducing perspiration.
Twisted Duo is a natural deodorant, meaning it allows your body to sweat naturally while keeping odour at bay. We don’t use aluminium, parabens, or synthetic fragrances—just clean, plant-based ingredients that work.
For some people, yes. When you stop using antiperspirants, your body needs time to adjust. This transition period, often called a “detox phase”, can last anywhere from a few days to a few weeks.
Here’s what happens during detox:
- Your sweat glands start working again after being blocked by antiperspirants.
- You may sweat more initially as your body regulates itself.
- Your underarm microbiome changes, leading to potential short-term odour.
How to get through it:
Stay Hydrated: Drinking plenty of water helps flush out toxins faster.
Exfoliate Regularly: Use a gentle scrub or dry brush to remove bacteria and buildup.
Be Patient: The transition is temporary, and once your body adjusts, you’ll experience natural freshness that lasts!
No, natural deodorants do not stop sweat like antiperspirants because they do not contain aluminium, which blocks sweat glands.
However, Twisted Duo includes ingredients like kaolin clay and tapioca starch, which absorb moisture to keep you feeling dry. Sweating is a natural and necessary body function, and with natural deodorant, your body can sweat while staying fresh and odour-free.
Yes! Our deodorants are formulated with gentle, skin-loving ingredients like shea butter, coconut oil, and colloidal oat flour to soothe and protect the skin.
If you have extremely sensitive skin, make sure you do a small patch test before full application. If irritation happens:
✔ Try using less product: A pea-sized amount is all you need.
✔ Apply on dry skin: Moist skin can cause friction and irritation.
✔ Take a break if needed: Let your skin recover and try reapplying in smaller amounts.
We have great reviews from those with sensitive skin and none has experienced irritation.
Yes, our formulas contain baking soda (sodium bicarbonate) because it’s an incredibly effective odour-neutraliser.
However, we’ve carefully balanced it with magnesium hydroxide, kaolin clay, and colloidal oat flour to reduce potential irritation. If you’re sensitive to baking soda, try using a lighter application or alternating use every other day while your skin adjusts. We have also included other skin-loving ingredients like shea butter and plant-extracts to help prevent any irritation. Irritation usually occurs due to formula being too alkaline, so our other ingredients help to balance skin microbiome.
Absolutely! Twisted Duo is safe for teens 12+ and has received good reviews from concerned parents for their sensitive adolescent skin. Many parents choose us because teens are experiencing hormonal changes and need effective protection without harsh chemicals. Our formula contains no hormone disruptors, making it ideal for our adulting youths.
Start with clean, dry underarms.
✔ Use a pea-sized amount and gently rub it in until fully absorbed.
✔ Formula is absorbed immediately and does not leave a stain.
A little goes a long way! Unlike stick deodorants, Twisted Duo’s cream formula allows for better absorption and longer-lasting freshness.
Our formula is long-lasting and typically provides all-day odour protection. However, your activity level, weather, and body chemistry can affect performance. If needed, you can reapply after intense workouts or heavy sweating.
Our formula is designed to be non-greasy and stain-free, but to prevent any residue:
✔ Use only a small amount and massage it in well.
✔ Allow a few minutes for absorption before putting on clothes.
✔ If you notice any white marks, lightly dab with a tissue to remove excess product.
Yes! Twisted Duo is 100% plant-based and cruelty-free. We never use animal-derived ingredients, and we never test on animals.
Yes! Our ingredients are pregnancy-safe, but we always recommend checking with your healthcare provider before using any new personal care products during pregnancy. Our co-founders have used our deodorants throughout all 3 pregnancies.
Twisted Duo has been awarded Best Natural Deodorant for 5 consecutive years (2020-2025) in Singapore - that's proof it actually works! Unlike many natural deodorants that fail in humid climates, our cream formula is specifically developed and tested in Singapore's 90% humidity and 30°C+ temperatures.
What makes it work:
- Multi-action formula with 4 odour-fighting ingredients (not just baking soda)
- Kaolin clay + tapioca starch for moisture absorption
- Magnesium hydroxide or baking soda for odour neutralization
- Triethyl citrate prevents bacterial growth
- Coconut oil provides natural antimicrobial protection
Actually, natural deodorant typically IMPROVES dark armpits, not causes them! Here's why:
Natural Deodorant Actually Helps Because:
✓ No Aluminium
Aluminium in conventional deodorants is a leading cause of armpit darkening. It accumulates in pores and can cause pigmentation issues.
✓ Skin-Brightening Ingredients
Our formula contains:
- Mulberry extract: Natural skin brightening properties
- Vitamin E: Helps fade dark spots and hyperpigmentation
- Shea butter: Reduces inflammation that leads to darkening
✓ Gentle, Non-Irritating Formula
Irritation from harsh chemicals causes inflammation → hyperpigmentation. Natural ingredients soothe instead.
✓ No Synthetic Fragrances
Chemical fragrances can cause skin reactions and darkening. Pure essential oils don't have this effect.
What ACTUALLY Causes Dark Armpits:
❌ Aluminum in conventional deodorants
❌ Shaving irritation and friction
❌ Dead skin cell buildup
❌ Tight clothing causing friction
❌ Chemical irritation from synthetic ingredients
❌ Hormonal changes (not deodorant-related)
If darkening occurs: It's likely a detox reaction (temporary!) as your body clears out aluminium and chemical buildup. This should improve within 2-3 weeks.
For Skin Brightening:
- Use Twisted Duo consistently (natural ingredients improve skin over time)
- Exfoliate gently 1-2x weekly
- Avoid tight synthetic clothing
- Stay hydrated
- Give it 4-6 weeks to see visible brightening
Great question! Natural deodorant works completely differently than conventional antiperspirants. Here's the science:
Conventional Antiperspirant vs Natural Deodorant:
Conventional (Aluminium-Based):
- BLOCKS sweat glands with aluminium salts
- Prevents sweating entirely
- Masks odour with synthetic fragrance
- Sweat can't escape → trapped in glands
Natural Deodorant (Like Twisted Duo):
- ALLOWS healthy sweating
- NEUTRALIZES odour-causing bacteria
- ABSORBS moisture naturally
- Lets your body function normally
How Twisted Duo's Multi-Action Formula Works:
Action 1: Moisture Absorption
- Kaolin Clay: Great in absorbing sweat (up to 60% its weight!)
- Tapioca Starch: Creates dry, comfortable feeling
- Result: You may sweat (healthy!), but stay dry and comfortable
Action 2: Odour Neutralisation
- Magnesium Hydroxide (or Baking Soda): Neutralises the acidic waste products from bacteria
- Changes pH environment so odour-causing bacteria can't thrive
- Result: No bacterial waste = no smell!
Action 3: Bacterial Prevention
- Triethyl Citrate: Prevents odour-causing bacteria from growing in the first place
- Works proactively, not just reactively
- Result: Odour prevented before it starts
Action 4: Antimicrobial Protection
- Coconut Oil (contains lauric acid): Natural antibacterial properties
- Fights odour-causing bacteria throughout the day
- Result: Continuous protection
Action 5: Skin Nourishment
- Shea Butter + Calendula Extract: Soothe and protect underarm skin
- Support healthy skin microbiome
- Result: Healthier underarms over time
Essential oil roller blends are pre-diluted aromatherapy oils in convenient roll-on bottles that you can apply directly to your skin. Think of them as 'aromatherapy to-go' - portable wellness that fits in your pocket!
What Makes Them Special:
Pre-Diluted for Safety:
Unlike pure essential oils (which can burn skin), our roller blends are carefully diluted in carrier oils (coconut, jojoba, or sweet almond oil) to safe concentrations (typically 2-3%). This means they're:
✓ Safe for direct skin application
✓ No mixing or measuring needed
✓ Appropriate concentration for use
✓ Gentle enough for sensitive skin
Convenient Roll-On Application:
- Smooth roller ball glides onto pulse points
- No mess, no spills, no droppers
- Perfect for travel (TSA-friendly)
- Use anytime, anywhere
- Discreet application in public
Perfect For:
- Busy professionals needing stress relief
- Students studying for exams
- Parents managing daily chaos
- Travellers combating jet lag
- Anyone seeking natural wellness on-the-go
Using essential oil rollers is simple, but technique matters for best results. Here's your complete guide:
Step-by-Step Application:
STEP 1: Choose Your Blend
Select based on your current need:
- Morning? → Power Flow (energy support)
- Stressful day? → Keep Calm (relaxation support)
- Can't focus? → Hocus Focus (mental clarity support)
- Before bed? → Sweet Slumber (sleep support)
STEP 2: Shake Well
- Gentle shake for 2-3 seconds
- Ensures even distribution
- Mixes carrier oils and essential oils
STEP 3: Apply to Pulse Points
Roll onto these areas where blood flow is close to skin:
Primary Pulse Points:
✓ Inner wrists - Most common, convenient for inhalation throughout day
✓ Temples - For headache support and localised application
✓ Behind ears - Long-lasting, subtle application
✓ Base of neck - Good absorption and easy inhalation
✓ Inside elbows - Alternative pulse point, covered by clothing
✓ Behind knees - Good for overnight applications
How Much to Apply:
- 2-3 rolls per pulse point
- Start with wrists (both)
- Add temples or neck if desired
- More is not better - start with less
STEP 4: Breathe Deeply
This is the most important step!
- Cup hands over nose (don't touch face)
- Take 3-5 slow, deep breaths
- Inhale for 4 counts, exhale for 6 counts
- Let aromatic molecules reach your olfactory system
- This inhalation component is key to aromatherapy
STEP 5: Massage Gently (Optional)
- Use fingertips to gently massage oil into skin
- Circular motions for 10-15 seconds
- Enhances absorption
- Creates moment of self-care
Best Practices:
✓ DO:
- Apply to clean skin
- Roll directly onto skin (don't apply to hands first)
- Breathe deeply after application (this is crucial!)
- Reapply every 2-4 hours as needed
- Store upright with cap on tight
- Keep in cool, dry place
✗ DON'T:
- Apply to broken or irritated skin
- Use near eyes or mucous membranes
- Apply to sunburned skin
- Share rollers (hygiene reasons)
- Leave in hot car or direct sunlight
- Apply right before sun exposure (citrus oils are photosensitive)
Timing & Frequency:
How Often to Apply:
- As needed - No predetermined limit on daily applications
- Typical use - 2-4 times daily
- Situational - Apply when specific need arises